Today was an interesting and challenging day. I was in the field conducting site visits in advance of the upcoming visit by U.S. government officials. First, I visited a rural health clinic 2.5 hours from Kigali. Along the way I considered the transportation needs of 40 people, feasibility of buses, bathroom breaks, and sharing the winding roads with people, animals, and minibuses everywhere. After the last uphill dirt road, we drove over the crest of one of the many thousand hills here and arrived in a picturesque village with a school, church, homes, and the health clinic. I was greeted by the Director of the clinic and representatives from our partner university implementing the HIV/AIDS programs at this clinic. (In Rwanda it is customary when you first greet someone to shake hands in a sort of hand slapping "high five" way. As you get to know someone better it is customary to give three air kisses on the cheeks in hello and goodbyes.) We gathered for a meeting in one of the buildings of the clinic and I spoke both French, English, and had my colleague translating into Kinyerwandan to get acquainted with everyone and discuss plans for the upcoming visit. (It takes so much longer to conduct a meeting in 3 languages!) They proposed a large welcome with involvement of local government, singing, and dancing. I loved this idea but also had to respectfully suggest shortening the timing/keeping activities brief. They asked what food and drink they could prepare and suggested a large reception at the end of the visit with the whole community. I found myself expressing appreciation for their efforts and ideas but tactfully and regretfully declining plans for food or large receptions due again to timing. We walked around to various buildings where visitors will learn about HIV testing, counseling and prevention activities, and HIV/AIDS treatment services. They had many ideas about how best to highlight their programs and participants. This was the start of a long, tiresome, yet rewarding day, learning the diplomacy of and importance of getting consensus, respecting suggestions and traditions, and negotiating the constraints and requirements of the visitors.
After reviewing the proposed clinic activities we walked down the lane to a community building where it was proposed we would see basket weavers (as part of the "People Living with HIV/AIDS" Association work project) and would be the location to exchange gifts. It has been decided that the visitors will be give the Association 25 goats. As you can only imagine, logistics include determining how we will get the goats to this location, how we will store the goats before the "ceremony", and how we will take pictures of 40 visitors giving goats similar to giving a symbolic over-sized check. (Luckily I am not tasked with figuring out how to buy goats!) The goat logistics provided endless entertainment throughout the day. We joked about how these goats would need to be tagged with our logo, and whether we should order special collars for them. Is it appropriate to put red bows on goats? I learned that goats are good gifts which keep on giving because when they breed the Association can sell the offspring. I think I actually asked how one picks out goats that are most likely to breed?! By the end of the day I had suggested to my team that I needed a t-shirt with the slogan "goat coordinator".
At one point I thought a better location for the goat exchange was further down the lane near a school and church because their suggested location had little yard space and potentially the goats would destroy the garden. We walked to this new location and I felt it was picture-perfect. However through translation and much discussion I learned that the Director did not feel this would work because it would be too disruptive of the school and community; the children would be in school until an hour after we arrived. I found myself asking if the children could be dismissed early for the event and pushing for this incredible location and photo opportunity. (When did I get into the business of PR?) The Director stood her ground and in the end we agreed to stick with their initial location. We set a plan for how best to handle the goats; determining they will be tied to a tree in a graveled area of the yard so as not to harm the grass and garden. Then after the formal ceremony they will be moved to their actual farm location a few miles away. I ended the visit expressing my sincere appreciation for the Director's commitment to the children and the community and how lucky we are to have people like her implementing our programs!
After the clinic we headed to the proposed lunch location. Identifying a close, comfortable, and tasty lunch restaurant in this rural, mountainous part of Rwanda is no easy feat. Luckily 30 minutes away on the edge of Lake Kivu is a new hotel with a stunning restaurant balcony view of the lake. I met with the owner and continued negotiating the planning. The owner is a savvy businessman and rightfully sees this lunch as a money making opportunity. He set high prices, strongly urged that we rent hotel rooms for "washing up", and eluded to his "usual" protocol with "VIP" visitors. (The hotel and restaurant are less than 6 months old!) He introduced me to his "internationally renowned" chef, and I navigated menu planning having to explain what possible vegetarian items could be included, and how to avoid any raw vegetables or salads in the meal for the visitors sake. We joked about how it may not be appropriate to serve the popular goat brochettes (grilled on a stick). He wanted us to pay in advance and I had to explain how our government does not pay for non-working lunch meals so everyone will pay individually on this trip. Eventually he agreed to a "set price" for the buffet and one soda and one water per person and I agreed we would collect money and pay one amount after the lunch. He was not keen on limiting the number of drinks and teased me asking whether I would be able to "restrict" the VIP's? I held my ground and pointed out, didn't I look strong enough? (When did I become a savvy business person?)
Running late, we rushed from the restaurant to a rural district hospital 10 miles away for the final proposed location on that day's itinerary. On the way there it was clear that it would not be feasible to include this site on the itinerary as it was. I was concerned because the hospital Director and others had already put in some effort organizing and making plans for this visit. Like the health clinic, they had a long list of proposed activities and parts of their program to highlight, and there was a large group waiting for us and greeting us when we arrived. I met with the team including the Director of the hospital. I thanked him and commended him for his role in these programs. I became acquainted with him (again through a tri-lingual and partially translated conversation) and eventually had to break the news that this site would not be included on the visit after timing the itinerary today. The Director took this news in stride and was gracious and accommodating. I offered that he and a few of the hospital staff join in the health clinic visit and be invited to lunch and he was happy with this idea. We rushed back to Kigali before dark, timing the way home with traffic and other considerations. At 6pm we began the re-writing of the visit scenarios, timing notes, and other details learned from the day.
I'm sure I will fall asleep wondering will the goats arrive on time, will the VIP's order more than two drinks... will we pull this off?